Terms Of Service

Welcome to ​​HongKong Youduomian Commerce Limited​​ (“we,” “us,” or “our”). By accessing or using our website (www.companyname.com), mobile applications, or purchasing products, you agree to these Terms of Service (the “Terms”). Please read them carefully. If you do not agree, please refrain from using our services.

​​1. Acceptance of Terms​​

By browsing, ordering, or interacting with ​​HongKong Youduomian Commerce Limited​​, you confirm that you are at least 18 years old or have the consent of a legal guardian. These Terms govern your access to our platform, products, and services.

​​2. Product & Service Descriptions​​

  • ​​Accuracy​​: We strive to provide accurate product descriptions, images, and pricing. However, we reserve the right to correct errors, update information, or discontinue items at any time without prior notice.
  • ​​Availability​​: Products are subject to stock availability. We are not liable for delayed or canceled orders due to supply chain disruptions or force majeure.

​​3. Orders & Payments​​

  • ​​Order Acceptance​​: We reserve the right to refuse or cancel orders for any reason, including suspected fraud, non-payment, or stock unavailability.
  • ​​Payment Methods​​: We accept major credit cards (Visa, Mastercard, Amex), digital wallets (PayPal, Apple Pay), and bank transfers. All payments are processed in USD/EUR/GBP/etc. and may incur currency conversion fees.
  • ​​Late Payments​​: Unpaid balances may result in account suspension or legal action.

​​4. Shipping & Delivery​​

  • ​​Delivery Timeline​​: Orders ship within 2–5 business days. Delivery times depend on your location and chosen shipping method (standard, express).
  • ​​Lost/Damaged Items​​: Notify us within 7 days of delivery for replacements or refunds. You may be asked to provide proof of damage (photos/videos).
  • ​​Force Majeure​​: Delays due to natural disasters, pandemics, or geopolitical events are beyond our control and not subject to compensation.

​​5. Returns & Refunds​​

  • ​​Return Policy​​:
    • ​​Eligibility​​: Items must be unworn, with original tags, and accompanied by a receipt.
    • ​​Process​​: Initiate returns via your account dashboard for prepaid shipping labels (U.S., EU, UK). International returns may incur duties/taxes.
    • ​​Timeline​​: Refunds are processed within 14 business days after item receipt.
  • ​​Exceptions​​: Final sale items, personalized products, and gifts are non-returnable.

​​6. Intellectual Property​​

All content (text, images, logos, designs) on our platform is owned by ​​HongKong Youduomian Commerce Limited​​ or licensed to us. Unauthorized reproduction, distribution, or modification is prohibited.

​​7. User Conduct​​

You agree not to:

  • Engage in fraudulent activity, including fake reviews or account takeovers.
  • Violate our sustainability policies (e.g., misusing eco-friendly packaging).
  • Reverse-engineer, copy, or exploit our proprietary technologies.

​​8. Liability Limitations​​

To the fullest extent permitted by law, ​​HongKong Youduomian Commerce Limited​​ is not liable for:

  • Indirect, incidental, or consequential damages (e.g., loss of profits, data).
  • Errors in product descriptions, sizing, or availability.
  • Third-party actions (e.g., carrier delays, payment gateway issues).

Your total liability under these Terms is limited to the amount paid to us in the last 12 months.

​​9. Privacy & Data Usage​​

Your data is handled per our Privacy Policy, which is incorporated into these Terms. By using our services, you consent to data collection for order fulfillment, marketing, and analytics.

​​10. Governing Law & Disputes​​

These Terms are governed by the laws of HONG KONG. Disputes shall be resolved through binding arbitration in the HONG KONG, with each party bearing its own legal costs.

​​11. Changes to Terms​​

We reserve the right to modify these Terms at any time. Continued use of our services after updates constitutes acceptance. Significant changes will be communicated via email or website notices.

​​12. Termination​​

We may suspend or terminate your account for violations of these Terms, fraud, or non-payment. All obligations cease upon termination, except for pending refunds or legal claims.

​​Contact Us​​

For questions, contact our Legal Team at:

  • Email: [email protected]
  • Mailing Address: ROOM 1503-09, 15/F ,CAUSEWAY BAY CENTRE ,15-23 SUGAR STREET ,CAUSEWAY BAY, HONG KONG

By choosing ​​HongKong Youduomian Commerce Limited​​, you agree to uphold these Terms while enjoying unparalleled quality and sustainability. Let’s shop responsibly.

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