Shipping & Returns

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At ​​Clothestopsalesend​​, we understand that exceptional service begins with seamless logistics and hassle-free returns. As a global leader in luxury outerwear and women’s apparel, we prioritize fast, reliable shipping and transparent return policies to ensure every customer enjoys a flawless experience. Here’s how we deliver on our promise:

​​1. Global Shipping Network​​

• ​​Speed & Coverage​​:
  Partnering with industry leaders like DHL, FedEx, and local carriers, we offer ​​5–7 business days delivery​​ to 60+ countries. Whether in New York, Paris, or Tokyo, our optimized supply chain ensures your order arrives fresh from our factories.
• ​​Tracking & Security​​:
  Every shipment includes real-time tracking via UPS My Choice® or equivalent platforms. Premium orders are shipped in tamper-proof, eco-friendly packaging with insured delivery.
• ​​Sustainability Commitment​​:
  30% of shipments use carbon-neutral logistics options, aligning with our pledge to reduce environmental impact.

​​2. Hassle-Free Returns & Exchanges​​

• ​​Free Returns Within 30 Days​​:
  Love your purchase or return it risk-free. Simply initiate a return through our website for a prepaid label, no questions asked.
• ​​Prepaid Return Labels​​:
  For U.S., EU, and UK customers, we email a prepaid shipping label instantly. International returns may incur duties based on local regulations.
• ​​Restocking Fee Waived​​:
  Unlike competitors, we waive all restocking fees for coats and dresses, ensuring maximum convenience.
• ​​Exchange Options​​:
  Need a different size or color? Use your return label to send back the item and receive a replacement immediately.

​​3. Luxury Service for High-Value Orders​​

• ​​White-Glove Delivery​​:
  For purchases over $500, enjoy door-to-door assistance, including unpacking and garment inspection (available in select cities).
• ​​Customs Support​​:
  Our team proactively clears high-value items through customs, minimizing delays.
• ​​Insurance & Warranty​​:
  All coats and dresses are insured against loss or damage. Warranties cover manufacturing defects for up to 2 years.

​​4. Sustainability in Logistics​​

• ​​Eco-Conscious Packaging​​:
  Boxes and wraps are made from 100% recycled materials, with biodegradable padding for delicate fabrics.
• ​​Green Returns Program​​:
  Opt for our eco-friendly return pouch (free with orders over $200) to reduce waste further.

​​5. Dedicated Customer Support​​

Our global team of stylists and logistics experts is available 24/7 via live chat, email, or phone to resolve queries swiftly. For premium clients, a personal concierge assists with shipping upgrades, returns, and bespoke requests.

​​Why Choose Our Shipping & Returns?​​

• ​​Speed​​: 5–7 day delivery at industry-leading rates.
• ​​Transparency​​: No hidden fees; costs calculated upfront.
• ​​Trust​​: Backed by our 100% satisfaction guarantee.

At ​​Clothestopsalesend​​, we believe the journey from cart to closet should be as elegant as the pieces themselves. Shop with confidence, knowing your experience is our priority.