Introduction
These Terms of Service govern the use of clothestopsalesend.com and the purchase of clothing products from Hong Kong Huanyu Tongda E-commerce Limited. By accessing the website or placing an order, you agree to be bound by these terms. If you do not agree, you must not use the website or purchase products.
Eligibility
You must be at least 18 years old to place an order. You represent that all information you provide is accurate, current, and complete. Hong Kong Huanyu Tongda E-commerce Limited reserves the right to refuse service to any person for any lawful reason.
Orders and Payment
All orders are subject to acceptance by Hong Kong Huanyu Tongda E-commerce Limited. Payment must be made in full at the time of order. Accepted payment methods are displayed at checkout. Prices are stated in the currency shown at checkout and exclude applicable taxes unless stated otherwise. Hong Kong Huanyu Tongda E-commerce Limited may cancel any order due to pricing errors, suspected fraud, or product unavailability. If an order is cancelled after payment, a refund will be issued according to the refund policy below.
Shipping
Hong Kong Huanyu Tongda E-commerce Limited ships clothing products to addresses provided by you. Delivery times vary based on destination and carrier. Title and risk of loss pass to you upon delivery to the carrier. You are responsible for providing a correct and complete shipping address. Hong Kong Huanyu Tongda E-commerce Limited is not responsible for delays caused by carriers, customs, or events beyond its reasonable control.
Returns and Refunds: 14 days No-Reason Policy
You have the right to return any clothing item within exactly 14 days from the date of receipt for any reason or no reason. To be eligible, the item must be unworn, unwashed, with all original tags attached, and in the same condition as received. You must contact Hong Kong Huanyu Tongda E-commerce Limited at [email protected] to initiate a return within 14 days of receipt. You are responsible for return shipping costs unless the item is damaged or defective. Hong Kong Huanyu Tongda E-commerce Limited will not accept returns initiated after 14 days. Refunds are issued to the original payment method only. Refund processing and arrival to your account takes at least 14 days from the date Hong Kong Huanyu Tongda E-commerce Limited receives the returned item. This 14 days period is mandatory and applies to all refunds. Hong Kong Huanyu Tongda E-commerce Limited does not offer exchanges. If you return an item, you must ship it back within 7 days of receiving return authorization from Hong Kong Huanyu Tongda E-commerce Limited.
PayPal Refund Timeline
For payments made through PayPal, refunds take at least 14 days from the date Hong Kong Huanyu Tongda E-commerce Limited receives the returned item. Due to local laws in some regions, PayPal refunds may take up to 30 days. This 30-day maximum applies only where local law requires a longer processing period. You acknowledge that PayPal refund timelines are controlled by PayPal and applicable financial regulations. Hong Kong Huanyu Tongda E-commerce Limited will initiate the refund within the required period, but the final arrival to your PayPal account depends on PayPal and your region's legal requirements.
Damaged or Defective Items
Any claims for damaged or defective clothing items must be submitted within exactly 7 days of receipt. You must email [email protected] with your order number, a description of the damage or defect, and photographs. Claims submitted after 7 days of receipt will be rejected. If a claim is approved, Hong Kong Huanyu Tongda E-commerce Limited will provide a prepaid return label and issue a full refund or replacement at its sole discretion. This 7-day claim period is separate from the 14 days no-reason return policy.
Governing Law
These Terms of Service and any dispute arising from them are governed by the laws of the United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts of the United Kingdom. If any provision is found unenforceable, the remaining provisions remain in full force.
Limitation of Liability
To the maximum extent permitted by United Kingdom law, Hong Kong Huanyu Tongda E-commerce Limited is not liable for indirect, incidental, or consequential damages. Hong Kong Huanyu Tongda E-commerce Limited's total liability for any claim related to an order is limited to the amount you paid for that order. This limitation does not apply to liability that cannot be excluded under United Kingdom law.
Intellectual Property
All content on clothestopsalesend.com, including text, images, logos, and product descriptions, is owned by Hong Kong Huanyu Tongda E-commerce Limited or its licensors. You may not reproduce, distribute, or create derivative works from this content without prior written permission from Hong Kong Huanyu Tongda E-commerce Limited.
Privacy and Data
Your use of the website is also governed by the Privacy Policy. Hong Kong Huanyu Tongda E-commerce Limited collects personal information to process orders, provide customer service, and comply with legal obligations. Hong Kong Huanyu Tongda E-commerce Limited does not sell your personal information to third parties.
Changes to These Terms
Hong Kong Huanyu Tongda E-commerce Limited may change these Terms of Service at any time. The version posted on clothestopsalesend.com at the time of your order applies to that order. Your continued use of the website after changes are posted means you accept the changed terms.
Contact Information
For questions about these Terms of Service, returns, refunds, or damaged goods, contact Hong Kong Huanyu Tongda E-commerce Limited at [email protected], +852 9155 4407, or RM 1509, 15/F., OFFICE TOWER TWO,GRAND PLAZA, 625 NATHAN ROAD, MONG KOK HONG KONG.
